terms and conditions & privacy policy

Terms and Conditions

Introduction

By accessing and using the J&A Hardwood Floors website at jahardwoodfloors.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or engaging our services.

Services

J&A Hardwood Floors provides hardwood floor installation, hardwood floor refinishing, and carpet installation services across Northern Virginia, Maryland, and Washington D.C. We reserve the right to refuse service to anyone at our discretion.

Estimates and Pricing

All estimates provided by J&A Hardwood Floors are free and non binding until a formal agreement is signed. Final pricing may vary based on the scope of work, materials selected, and site conditions assessed during the estimate visit.

Appointments and Scheduling

We ask that clients provide at least 24 hours notice if they need to reschedule or cancel an appointment. Repeated cancellations without notice may result in the forfeiture of your scheduled time slot.

Payment

Payment terms will be outlined at the time of your estimate and agreed upon before work begins. J&A Hardwood Floors reserves the right to require a deposit before commencing any project.

Limitation of Liability

J&A Hardwood Floors is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the total amount paid for the specific service in question.

Intellectual Property

All content on the J&A Hardwood Floors website including text, images, and graphics is the property of J&A Hardwood Floors and may not be reproduced or used without prior written permission.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website following any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected] or call us at 703 662 4290.

Privacy Policy

Introduction

At J&A Hardwood Floors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at jahardwoodfloors.com or contact us for our services.

Information We Collect

We may collect the following information when you interact with our website or reach out to us directly:

Full name, phone number, and email address. Home or business address. Details about your flooring project or service request. Any other information you voluntarily provide through our contact or estimate forms.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide free estimates. To schedule appointments and deliver our flooring services. To communicate updates, promotions, or relevant information about our services. To improve our website and overall customer experience.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is never sold or shared with third parties for marketing purposes.

Third Party Services

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings at any time.

Your Rights

You have the right to request access to the personal information we hold about you and to request that we correct or delete it at any time. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at [email protected] or call us at 703 662 4290.